Guitar Hero Live received mostly positive reviews. Aggregating review websites GameRankings and Metacritic gave the Wii U version 83.75% based on 4 reviews and 84/100 based on 4 reviews,[60][63] the PlayStation 4 version 81.91% based on 43 reviews and 80/100 based on 69 reviews[61][65] and the Xbox One version 80.93% based on 20 reviews and 81/100 based on 21 reviews.[62][64]
Most reviewers praised the risk of changing up the gameplay of Guitar Hero with the new controller design, contrasting to Rock Band 4‘s reliance on its established gameplay mechanics. Chris Carter of Destructoid considered the change a reinvention of the series, and though he had to relearn how to play the controller, enjoyed the experience and “the increased emphasis on chords and fancy finger-work”.[10] Griffin McElroy of Polygon also praised the new controller, finding that the higher difficulties in the game present “the most challenging fake guitar-playing” that he’s seen, and having to relearn the new playing style through the game’s difficulties levels was a “delight”.[71] Matt Miller of Game Informer found the six-button layout was not any better than the traditional five-button one, but “nails a different dynamic” as it feel like one was playing more realistic guitar chords.[66] Though Game Revolution‘s Nick Tan was impressed with the challenge of the new controller, he felt the buttons themselves were too small and tight on the neck of the controller, and the new challenge may cause more casual players to forgo attempt to learn the new system and go back to Rock Band and the traditional layout.[67]
The full-motion video aspect of GH Live was not as well-taken as the core gameplay. GameSpot‘s Scott Buttersworth found that he often ignored the motion video as he was too focused on the gameplay, and when he did notice it, felt it appeared “so campy [that] it borders on parody” as it “absolutely trips over itself to sell you on the idea that you’re a totally super cool rockstar”.[68] Tristan Ogilvie of IGN also felt that the live action footage was “overly cheesy vamping”, and further felt no connection to the band and bandmates he was to be playing along with as there was very little context given between sets.[8] Ben Griffin of GamesRadar found that the crowd and bandmates only seemed to have two states, “fawning and furious”, making the transition disconcerting when the game switched between the two states simply based on his performance.[69] Brandon Jones of GameTrailers believed it was difficult to “take the actors seriously” in part due to the duality of the crowd reaction as well as that the song was still based on studio recordings, sounding off in the concert setting. Jones further commented that the fictional bands were well-matched to the songs they played, and that the pacing of the presentation, moving quickly between songs, made the experience feel more like a real concert.[70] McElroy acknowledged the presentation can potentially be “cringe-worthy”, but felt that the video was put together with self-awareness of this factor to make it more charming, noting some of the extra details that FreeStyleGames and the actors used to fully take on their roles.[71]
The soundtrack for the GH Live portion was also considered weak. McElroy found most of the songs were from 2000 or later, forgoing classic rock songs, and considered the soundtrack to be the “biggest disappointment” of GH Live.[71] Buttersworth stated that many of the on-disc selections are pop songs that “just aren’t cut out for Guitar Hero gameplay”, as they feature the same repeating guitar riff over and over.[68] Griffin was more favorable of the on-disc set list, finding that the tracks represented “the music landscape as it is rather than as it was”.[69] Carter also appreciated the soundtrack, calling it a “good spread” of songs that can appeal to everyone.[10]
The GHTV mode has mixed opinions, with most reviewers praising the concept, with the presentation of the channels were highlighted as hearkening to the heyday of MTV, and giving the player the ability to explore new music.[69][71] However, reviewers were critical of the emphasis on microtransactions, and though the game was “generous” with providing free Plays and other in-game currency rewards, this approach could still disappoint some players.[70] Carter found that he could ignore the microtransactions and instead enjoy the freely-playable curated music channels, helping him to play music that he had not yet heard or was outside of his normal play style, giving him a “a really cool feeling” about exploring new music, as well as seeing music videos from his youth again.[10] Ogilvie similarly found that he could spend his time in GHTV within the free channels exploring new music, but believed the mode was “somewhat inflexible for the time poor” as players may not find the type of music they want to play when they are ready the play and that there was a lack of a programming guide for these channels.[8] Griffin said that the pricing structure was weak compared to established DLC models, believing that the pricing for options like the Party Pack would have been better used to unlock the ability to play songs that he would enjoy.[69] Miller stated that the microtransaction “structure is exploitative”, preventing him from easily accessing his favorite songs to play and making him frustrated with the game in the long run.[66] Buttersworth was displeased with the need to grind through songs in the free channels as to earn Play tokens to access a song he wanted to play, and the ability to permanently unlock a song, stating “that lack of freedom undermined a lot of the fun”.[68] Premium shows were particularly noted as problematic, in addition to the lack of a practice mode for the GHTV songs, which may impact how those players that seek to perfect every song would enjoy the game mode.[68][71] Tan noted that in addition to either the time to complete the challenges or in-game currency to unlock the show, the player would have to complete the show in one of the ranked positions to earn the offered prize, and if they failed, they would have to repeat that process again.[67]
In an earnings report shortly following the game’s release, Activision stated that Guitar Hero Live was outselling their previous two Guitar Hero games, Guitar Hero: Warriors of Rock and Guitar Hero 5, though did not report exact sales numbers.[72] In their quarterly earnings results presented in February 2016, Activision reported that sales for Guitar Hero Live missed their expectations,[73] and in March 2016, announced that they had to let go of about 50 of FreeStyleGames’ employees, though the studio still remains open to continue additional work for Activision.[74] Prior to the Electronic Entertainment Expo 2016, Activision stated they will continue to produce content for Guitar Hero Live but have no present plans for another game.[75]
Guitar Hero Live was nominated for “Game of the Year” at the 2016 NME Awards,[76] and for “Family Game of the Year” at the AIAS‘ 19th Annual D.I.C.E. Awards.[77] It was also nominated for “Excellence in Convergence” for the 2016 SXSW Gaming Awards,[78] and for the “Family” award at the 2016 British Academy Games Awards.[79]
A class-action lawsuit was filed against Activision in September 2018 in regards to the planned December shutdown of the GHTV service. The suit contends that Activision did not give a reasonable period of notice in a clear manner that the service would shut down, rendering most of the available songs unplayable.[80] The suit was dismissed by the plaintiff without prejudice in January 2019.[81] In February 2019, Activision offered refunds for anyone that had purchased Guitar Hero Live from December 2017 to January 2019, though did not state the reasons for this refund.[82]
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